Training Services

Our training teams run accredited training, induction programmes, management development courses, and e-learning initiatives to enable staff to achieve their full potential and maximise their contribution to success. We also ensure senior managers possess the required skills and capabilities to achieve the transformation and manage the change.

To make sure training and development is relevant to the individual and the organisation; each member of staff is given a personal development plan. This is used to identify development needs, record achievements, and evaluate the effectiveness of the training and development against business objectives.

Specialist revenues training

The constant demands of new legislation, efficiency savings and service improvements mean that revenues services continually have to update the technical skills and knowledge of their staff.

To help councils develop a more flexible, informed and multi-skilled revenues service, we provide technical training for local authority revenues staff involved in tax administration, customer interface and support services.

Our specialist programmes cover: council tax, business rates, recovery, enforcement and other associated topics for revenues staff, and are run at regional centres throughout the UK. Alternatively, if you have specific training needs for a large number of staff, we can deliver tailored programmes on your premises.

To find out more, visit www.arvatogov-training.co.uk or call Dave Marsden, Training Manager,
on +44 (0) 7909 524181.