East Riding of Yorkshire Council

Under a pioneering initiative with the East Riding of Yorkshire Council, we established a public-private partnership for the outsourcing of public services. We also set up a joint venture company to promote the East Riding as a centre of excellence and to market its services throughout the UK. Its ambition is to be in the top 10% of councils in the country.

East Riding of Yorkshire Council's goals were to improve quality, develop the local economy and reduce costs through new technology and delivery methods. This matched our objectives of improving processes via innovation and international know-how, ensuring the seamless transfer of services and completing the smooth transfer of 500 council staff.

Successes to date...

• National Performance Awards, including
• LGC - PPP Award 2007
• IRRV - Benefits Team of the Year 2006
• all performance targets met or exceeded
• high levels of customer satisfaction
• seamless transfer of services
• continued delivery from existing premises
• staff transferred on existing terms and conditions
• no redundancies or redeployment
• excellent working relationships at all levels
• joint venture company to market services

This partnership is a model example of how the public and private sectors can work together, as equal partners, to realise a shared vision.

"One year on, the partnership has more than fulfilled the council's requirements and indeed exceeded expectations."

Councillor Stephen Parnaby, Leader of the Council

Click here to view the case study of our partnership with East Riding of Yorkshire Council.