A frustration for many in the public sector is when private sector bidding representatives change at each stage of the outsourcing process. Too often the sales, implementation and delivery teams are all made up of different individuals.

We provide a different, more customer-friendly approach by making sure that the people you meet on the first day are the same ones that create the contract and manage the delivery. Our way of working builds strong relationships and great trust. It also ensures that our outsourcing teams only ever promise what they know they can deliver.

This entrepreneurial spirit extends to our people, who have personal experience of the world of business and can offer you real insights and expert advice during the bidding process.

What's in it for you?

• same team of people bids, manages and delivers
• trusting relationships established from the start
• bid teams comprise experienced business people
• key insights given during the bid process

East Riding of Yorkshire Council - Outsourcing of public services

"What delights us is that from the start of the bid process in 2003 to the present day, we have worked with the same arvato management team."

Nigel Pearson, Chief Executive, East Riding of Yorkshire Council

a better way... of choosing a partner