arvato government services seals partnership with Sefton Council
01/10/08
arvato government services has sealed a ten-year Public Private Partnership (PPP) with Sefton Metropolitan Borough Council to deliver a wide range of Finance and Information services.
The services include Customer Services, Revenue, Benefits, Accounts Payable, Payroll, Pensions Administration, Transactional HR and ICT.
To support the delivery of these services, approximately 450 Sefton Metropolitan Borough Council employees have transferred to arvato on their current terms.
Over the course of the contract, arvato will be making savings of over £20 million on the services they will be delivering - and will invest over £4 million in IT infrastructure to help further improve key services to citizens in the borough.
Rainer Majcen, managing director of arvato government services, said: “We will be delivering first class public services with Sefton Council - and at the same time we’ll be achieving considerable savings while transforming services to meet local needs and aspirations.
“We will also be investing heavily in IT systems to help us achieve our shared goals of increasing the quality and efficiency of services to provide real benefits to residents and local businesses while reducing costs.
“This is a very exciting time for us - and this new partnership represents an important milestone in the extension of arvato government service’s award-winning public sector offering in the UK.”
This is arvato government services’ third Public Private Partnership project.
In 2005, the company secured an eight-year PPP agreement with East Riding of Yorkshire Council. This partnership has been extremely successful and has already resulted in a series of highly regarded public sector awards, including ‘Best PPP’ at the Local Government Chronicle Awards and the ‘Public Private Partnership Award’ from the Association of Public Sector Excellence.
In 2007, arvato government services also entered into a partnership with the city of Wurzburg in Bavaria to provide public administration services – this is the first partnership of its kind ever to take place in Germany.
